General Painting and Decorating, LLC ("General Painting Co.," "we," "us," or "our") operates the website topaint.com and related landing pages (the "Site"). This Privacy Policy explains how we collect, use, and protect information you provide when you visit the Site or request a free estimate.
1. Information We Collect
Information you give us
When you submit our estimate request form, we collect:
- Your name
- Your phone number
- Your email address
- Your town and (optionally) zip code
- Your project type (interior, exterior, hardwood, gutters, etc.)
- Any optional project details you provide in the comments field
Information collected automatically
Like most websites, we collect basic analytics data automatically:
- Usage data: Pages visited, time on page, referrer (Google, direct, etc.)
- Device data: Browser type, device type, approximate location (city-level)
- Cookies: Small text files that help the Site function and measure advertising effectiveness
2. How We Use Your Information
We use the information you provide only for the following purposes:
- To respond to your estimate request and contact you to schedule an on-site visit
- To provide you with a written quote and follow up on your project
- To send you a one-time email, text, or call confirming your estimate request
- To improve our Site and advertising (aggregate analytics only)
- To comply with legal obligations
We do not sell, rent, or trade your personal information to any third party.
3. Third-Party Services We Use
We use trusted third-party services to run this Site. Each has its own privacy policy:
- FormSubmit.co — relays form submissions to our business email. FormSubmit privacy policy
- Google Analytics & Google Ads — measures site usage and advertising performance. Google privacy policy
- Google Fonts — serves the fonts used on the Site
4. Cookies & Tracking
Our Site uses cookies for the following purposes:
- Essential cookies — required for the Site to function (form validation, navigation)
- Analytics cookies — let us understand how visitors use the Site (Google Analytics)
- Advertising cookies — measure whether Google Ads are driving contacts (Google Ads conversion tracking)
You can disable cookies in your browser settings, though some features of the Site may not work properly if you do.
5. How We Protect Your Information
We take reasonable security measures to protect your information:
- All form submissions are encrypted in transit (HTTPS)
- We limit access to your information to employees and contractors who need it to service your estimate request
- We retain your information only as long as needed to complete your project, fulfill warranty obligations, and comply with legal requirements
No transmission over the internet is 100% secure, but we apply industry-standard protections.
6. Your Rights
If you live in California (CCPA)
You have the right to:
- Know what personal information we've collected about you
- Request that we delete your personal information
- Opt out of the sale of your personal information (note: we do not sell personal information)
- Not be discriminated against for exercising these rights
If you live in the European Union (GDPR)
You have the right to access, correct, delete, restrict processing of, or export your personal information. You also have the right to lodge a complaint with your local data protection authority.
How to exercise your rights
To make a request, email us at GeneralPainting.co@gmail.com or call (203) 456-1375. We'll respond within 30 days.
7. Children's Privacy
Our Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we've collected such information, please contact us and we'll delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. We encourage you to review this page periodically.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us:
- General Painting and Decorating, LLC
- 29 Taylor Ave, Bethel, CT 06801
- Email: GeneralPainting.co@gmail.com
- Phone: (203) 456-1375